📜 Terms of Service

Last Updated: 11.28.25
Store: NordStoneWear
Email: sales@nordstonewear.com

Welcome to NordStoneWear. By accessing and using our website, you agree to comply with the following Terms of Service. Please read them carefully.

1. General Conditions

By using this site, you confirm that you are at least the age of majority in your country, or that you have given us consent to allow any minor dependents to use this site.

You may not use our products or services for any illegal or unauthorized purpose.
You must not transmit any viruses, harmful code, or attempt to disrupt the website.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Print-On-Demand Production

All items sold on NordStoneWear are made-to-order (Print-On-Demand).
Production begins immediately after your order is placed.

Because of this:

Orders cannot be canceled once production has started.
Items may have minor variations in color or placement due to the printing process.
Size charts are provided on product pages; choosing the correct size is the customer’s responsibility.

3. Pricing & Billing

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product at any time.

If we suspect fraudulent activity or unauthorized behavior, we may cancel your order and refund your payment.

4. Shipping

By placing an order, you acknowledge and accept our Shipping Policy, which explains:

Processing times
Shipping times
Tracking
Customs fees
Lost or delayed shipments

We are not responsible for delays caused by carriers, customs, or external factors beyond our control.

5. Returns & Refunds

Because our products are made-to-order, we do not accept returns or exchanges for size issues or buyer’s remorse.

Replacements or refunds are only issued in cases of:

Printing errors
Wrong item received
Damaged goods
Manufacturing defects

Full details are available in our Return & Refund Policy.

6. Accuracy of Information

We strive to provide accurate product descriptions, images, and details.
However, we do not guarantee that all information is error-free.

If an error occurs (e.g., incorrect pricing), we reserve the right to cancel or correct the order.

7. Third-Party Services

We use third-party services and fulfillment partners to produce and ship our products.
These partners may have their own policies, and we are not responsible for their errors or service failures.

8. User Accounts

You agree to provide accurate and updated information when creating an account or placing an order.

You are responsible for maintaining the confidentiality of your account and password.

9. Prohibited Activities

You are not allowed to:

Use the site for fraudulent orders
Impersonate another person
Use bots or automated tools to interact with our site
Copy, duplicate, or exploit any content without written permission

10. Limitation of Liability

NordStoneWear is not liable for:

Shipping delays
Loss of packages due to incorrect addresses
Minor variations in print color
Damages arising from misuse of the product
Any indirect, incidental, or consequential damages

Your use of the site is at your own risk.

11. Privacy

Your submission of personal information is governed by our Privacy Policy.

12. Changes to Terms of Service

We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon posting on the website.

It is your responsibility to review the Terms periodically.

13. Contact Information

For questions about these Terms, contact us at:
📧 sales@nordstonewear.com